Lutheran Services Carolinas is excited to announce it is the recipient of the 2020 NRC Health Customer Approved Award. The award recognizes senior care organizations across the country for creating an outstanding care experience for their customers.
Customer Approved Award winners are selected based on the results from NRC Health’s 2019 Resident and Family Experience survey. Only top performing organizations— those with the highest percentage of positive “would recommend” respondents— can qualify.
Only 20 independent living, assisted living, or skilled nursing organizations earned this distinction.
“These organizations have dedicated themselves to creating enriching experiences for each person they serve,” said Stephanie Kolbo, NRC Health’s vice president of business development. “As the survey results show, their efforts have not gone unnoticed by residents and their family members. It’s NRC Health’s pleasure to recognize their achievement.”
